Corona Virus (COVID-19)
We're Here For You
The Coronavirus is quickly changing the way we live our lives and do business. Lowe and Young is committed to keeping our customers and employee’s health and safety at the top of our list.
Lowe and Young will remain open for business. Each department, both in house and out (field service) will remain operable. We realize that some of you may not feel comfortable visiting in person.
The following are a few things we find of high priority.
>>>In our Parts Department we only want one customer at a time per counter.<<<
Remember that parts can be ordered either online 24/7 or on the phone. Please visit https://www.loweandyoung.com/parts-by-brand for that purpose. We have delivery options available as well as drop locations. Please inquire at 330-262-6111 regarding options to fit your schedule. We will be restricting access to some areas of our facility and will enforce that at this time. We will do everything we can to meet your needs as well as keeping your health and safety a priority without disruption.
>>>We will be restricting access to our service department by allowing customers to enter the WEST service door # 4. Customers will only be allowed as far as the service window until further notice.<<<
We value the relationships we have built with you face to face, but at this time, we would like to encourage virtual meetings and teleconferencing when possible.
In conformance with the CDC guidance regarding the Coronavirus, we will be suspending any customer events and gatherings previously scheduled until further notice. This would include demos, clinics, and trade shows.
Despite the health and safety interruption, we look forward to working with you on a normal level again, whenever that may come. In the meantime, we know we work with some of the best customers in the industry and will work to maintain the service and commitment you are used to. If you have any questions or comments in the meantime, please feel free to contact us at 330-262-6111.
We will update you as information becomes available to us.
Thank you for your business and continued trust,
Your friends at Lowe and Young